PRIVACY POLICY OF STAR EUROPE TOURS IN UK (PVT) LTD


Effective Date: 24th July 2024


By visiting this website, you consent to the processing of your personal data as  outlined in this disclaimer. 


Star Europe Tours in UK Pvt Ltd ("we," "us," or "our") is committed to safeguarding the privacy of our customers and website visitors. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our services, website, and third-party platforms.


INFORMATION WE COLLECT


We collect the following types of personal information:


  • Personal Information: Name, email address, phone number, postal address, and payment details.
  • Booking Information: Details related to tours and travel packages booked through our platforms.
  • Website Usage Data: Information about how you use our website (IP address, browser type, etc.).
  • Social Media Data: Information from interactions via our Facebook, Instagram, and other social platforms.
  • Cookies and Analytics Data: Information from Google Analytics and other tracking tools, such as SEMrush, to monitor website traffic and improve services.

HOW WE COLLECT INFORMATION


We collect personal information when you:

  • Book a tour through our website or via Bokun Software.
  • Contact us via email, phone, or our contact forms.
  • Interact with us on social media platforms like Facebook and Instagram.
  • Browse our website (via cookies and similar technologies).

HOW WE USE YOUR INFORMATION


We use the information we collect for the following purposes:

  • To Process Bookings: Manage your bookings, payments, and travel arrangements through our booking platform (Bokun).
  • Customer Service: Respond to your inquiries, provide support, and communicate about your bookings.
  • Marketing: Send you promotional emails, newsletters, and targeted ads on social media (Facebook, Instagram), with your consent.
  • Improving Services: Analyse website performance and user behaviour through tools like Google Analytics and SEMrush to improve our services and user experience.
  • Legal Obligations: Comply with applicable laws, regulations, and legal processes.

SHARING YOUR INFORMATION


We may share your personal information with:

  • Third-Party Service Providers: Companies we work with, such as Bokun, Facebook, Instagram, Google Analytics, and SEMrush, to facilitate bookings, improve our services, or manage social media marketing.

  • Legal and Regulatory Authorities: When required to comply with the law, legal proceedings, or government requests.


We do not sell or rent your personal information to third parties.


COOKIES AND TRACKING TECHNOLOGIES


Our website uses cookies and similar tracking technologies to collect information about your browsing habits. This includes Google Analytics and SEMrush, which help us understand website traffic and user behaviour.


You can manage or block cookies through your browser settings but disabling cookies may affect your experience on our website.


DATA SECURITY


We take appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes using secure servers and encryption technologies.


However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee its absolute security.


YOUR RIGHTS


You have the right to:

  • Access the personal information we hold about you.

  • Request the correction of inaccurate or incomplete information.

  • Request the deletion of your personal data, subject to certain legal obligations.

  • Withdraw consent for marketing communications at any time.

  • Object to or restrict the processing of your data in certain circumstances.


To exercise these rights, please contact us at info@stareuropetours.com 







THIRD-PARTY LINKS


Our website may contain links to third-party websites, such as social media platforms. Please note that we are not responsible for the privacy practices of these external websites. We encourage you to review their privacy policies before sharing your personal information.


CHILDREN'S PRIVACY


Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such data, we will take steps to delete it.


UPDATES TO THIS POLICY


We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date." We encourage you to review this Policy periodically.


CONTACT US


If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:


STAR EUROPE TOURS IN UK (PVT) LTD 

46 Throwley Way, Sutton SM1 4AF, UK

info@stareuropetours.com
www.stareuropetours.com